All Australian orders over $99 are shipped free of charge. Australian orders less than $99 will incure a shipping fee of $5 added at checkout.
All international orders over $199 are shipped free of charge. International orders less than $199 will incure a shipping fee of $15 added at checkout.
We aim to dispatch stocked items within 1-2 days once your purchase has been confirmed. We ship all our products using Aus Post. For Australian customers we use Registered Post and for international customers we use Registered post with tracking.
Shipping fees are non-refundable.
Noap Studio will not be responsible for any items lost during shipping.
Once your order leaves Noap Studio, it is out of our control. For questions and concerns about shipping, please contact the carrier.
Noap Studio only accepts returns for faulty products.
Please choose carefully as we do not give credits simply because you changed your mind or made a wrong decision.
If a product is faulty on arrival we will provide a replacement or credit.
To return a faulty product you must contact us first. Do not return items without contacting us first.
Shipping charges on returned items are the customers responsibility.
There will be no refund of the original postage.